501's Commitment to Responsible Gaming
501 believes gaming should be a form of entertainment — not a source of financial stress or emotional hardship. Earning the trust of thousands of users across Bangladesh has shown us that responsible gaming is not just a policy; it is core to who we are.
We encourage every user to see gaming as an enjoyable part of life — balanced with family, work, and personal well-being. Your mental and financial health is our top priority when you play at 501.
On this page, you'll find guidance on how to stay safe, recognize risky behavior, and where to turn for support when you need it.
- Keep Entertainment Mindful and in Control
- Empowering Users to Set Their Own Limits
- Strict Protection for Minors
- Support Is Always Within Reach
- Transparent & Honest Communication
Recognize the Signs of Risky Behavior
Recognizing when gaming is becoming a problem is crucial. Be alert if you notice any of the following signs in yourself or someone you know:
Chasing losses by placing repeated bets; using savings or essential funds for gaming.
Spending far more time gaming than planned; neglecting sleep, meals, or work.
Feeling anxious or irritable when unable to game; lying to loved ones about your gaming activity.
Cutting back on time with family and friends to prioritize gaming.
Being unable to stop even when you want to; repeatedly trying to quit gaming but failing.
Neglecting your studies, work, or family responsibilities because of gaming.
Practical Tips for Managing Your Time & Budget
Decide in advance how much BDT you will spend on gaming each week or month. This amount should be something you can afford to lose without it affecting your daily life.
- Set a maximum entertainment budget of 5% of your monthly income
- Never game with borrowed money or by dipping into your savings
- Avoid the trap of chasing losses with more bets
- Keep a Record of Every Transaction
Set a time limit for yourself before each session. Extended, uninterrupted gaming can affect your judgment and decision-making ability.
- Set a daily maximum of one to two hours
- Use your phone's timer to end your session
- Avoid gaming when you are tired or under emotional stress
- Always prioritize time with family and friends
Make Use of Self-Control Features
501 offers a range of self-regulation tools to help users stay in control of their limits. These features are designed entirely for your own protection.
You can set your own daily, weekly, or monthly deposit limits on your account. Once set, limits can be lowered instantly, but increasing them requires a waiting period.
If you feel you need some distance from gaming, you can put your account on a break for a set period. You will not be able to log in during this time, giving you the space to rest and reset.
If you decide to stop gaming altogether, you can request self-exclusion. This suspends your account for an extended period, during which no promotional messages will be sent to you.
Contact our support team to activate any self-control features: [email protected] — We're here to help, no questions asked.
Protect Minors
501 strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and any suspicious account is subject to investigation.
If you have children or teenagers at home, you should take the following steps:
- Use a password or biometric lock on your device
- Never share your account login details with anyone
- Consider using parental control software on your devices
- Educate children about the risks of online gaming
If a minor has accessed your account, notify our support team immediately.
Life Balance & Professional Support
A balanced life means gaming is just one small part of it — not the centerpiece. Build these habits:
- Spend Regular Time with Family and Friends
- Keep yourself engaged with hobbies and physical activities
- Never use gaming as a way to cope with stress
- Get enough sleep and maintain a balanced diet
Asking for help is not a sign of weakness — it takes courage. If you feel gaming is getting out of hand:
- Talk to a trusted family member or friend
- Seek advice from a mental health professional
- Let 501's support team know — we protect your privacy
- Suspend Your Account If Needed