What Information We Collect
When you register and use services on 501, we collect certain necessary information. This data is used to enhance your experience and ensure the security of the platform.
We collect your name, email address, mobile number, date of birth, and any identity-related information provided at the time of registration.
Your device type, operating system, browser version, IP address, and access timestamps are recorded.
Records of transactions conducted in Bangladeshi Taka (৳ BDT) — including deposits and withdrawals via bKash, Nagad, and Rocket — are collected and stored.
Your activity on the platform, gaming history, betting patterns, and session duration are used to improve our service quality.
- Identity Verification & Security
- Transaction Processing
- Fraud Prevention
- Meeting Legal Obligations
- Delivering a Personalized Experience
Cookies & Tracking Technologies
501 uses cookies and similar technologies to ensure a smooth platform experience. Cookies are small text files stored in your browser that help remember your preferences on future visits.
We use three types of cookies: essential cookies (to maintain login sessions), functionality cookies (to save your language and preferences), and analytics cookies (to monitor platform usage). You can manage cookies through your browser settings, though disabling certain cookies may limit platform functionality.
Data collected through third-party analytics tools is aggregated and anonymized — it is never used to identify any individual.
- Essential: Login Sessions, Security Tokens
- Functionality: Language & Timezone Settings
- Analytics: Page Visits, Usage Patterns
Purpose of Data Use & Third Parties
501 uses the data it collects for the following purposes:
- Account Creation & Identity Verification
- Payment Processing & Transaction Confirmation
- Prevention of Fraud & Unauthorized Access
- Providing Customer Support
- Platform Performance Improvement
- Compliance with Legal & Regulatory Requirements
501 does not sell or rent your personal data. However, information may be shared in the following limited circumstances:
- Payment gateway service providers (bKash, Nagad, Rocket)
- In response to valid requests from legal authorities
- To regulatory authorities for fraud or criminal investigations
Data Retention, Security & Protection Measures
501 uses industry-standard security technology to protect your data. All information is transmitted over encrypted connections and stored on secure servers.
Financial information — particularly transaction details in Bangladeshi Taka (৳) — is protected with an additional layer of encryption. Complete payment method details are not stored on 501's servers; only the necessary transaction records are retained.
Your account data is retained for as long as your account remains active, and for a legally required period after closure. Data from inactive accounts is deleted in accordance with our defined retention policy.
- SSL Encryption
- Two-Factor Authentication Option
- Automated Fraud Detection
- Regular Security Audits
- Restricted Staff Access Policy
User Rights & Policy Updates
You may request access to the data we hold about you at any time. 501 will provide the information within seven business days.
Contact our support team to correct any inaccurate or outdated information. Once your identity is verified, your details will be updated accordingly.
When closing your account, you may request the deletion of your personal data. Certain information may need to be retained for a specified period due to legal obligations.
501 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy. The latest effective date will always be displayed on this page.
Get Support & Contact Us
If you have any questions, concerns, or data access requests regarding this Privacy Policy, please reach out to our support team. 501 treats your privacy as a top priority and is committed to responding promptly to any request.
For data protection inquiries, email us at: [email protected]
Responses are typically provided within 3–5 business days.
FAQ Open an Account